Reprint policy
If the fault is ours, such as colour drift from the approved proof, misregistration, trimming or finishing errors, we reprint free and collect the faulty run. Report problems within 7 days of delivery.
What's covered?
- Colours noticeably different from the approved proof
- Misaligned printing or cutting
- Wrong stock or finish
- Damage in our delivery
What isn't covered?
- Spelling or design errors visible on the proof you approved
- Low-resolution images supplied by you
- Small colour differences between screens and paper
How do I report a problem?
Send photos of the issue with your order reference on WhatsApp or email within 7 days. We respond within one working day.